Baseline Study for Demand Side Qualitative Research to Understand the Impact of COVID-19 on Livelihoods of MSE Operators
Background Context:
With funding from the Mastercard Center for Inclusive Growth and under the MAP I project, Centre for Financial Inclusion (CFI) conducted a six-wave, longitudinal survey in Colombia, India, Indonesia, and Nigeria. For every other month for one year, CFI surveyed micro- and small-enterprise (MSEs) clients at an Accion financial institution partner in each country. The purpose was to understand the extent to which COVID-19 had disrupted the livelihoods of MSE operators and how they were coping in response. The research concluded in December 2022. In 2023, the MAP program was renewed for another four years. In this next phase (MAP II), CFI will be focusing on two pillars of research: demand-side (i.e., MSEs) and the enabling environment. The research will take place in the capital cities of five countries: Brazil, Ethiopia, India, Indonesia, and Nigeria.
Client
Centre for Financial Inclusion
Location
National Capital Territory of Delhi, India.
Objectives
Following are the objectives of the baseline demand-side qualitative research:
- To understand the characteristics of the MSEs that thrive in the digital economy
- To identify the drivers and risks associated with the digital adoption
- To understand how digital adoption impacts firm resilience and ability to manage climate shocks and other risks especially by the women entrepreneurs.
Methodology
The study used qualitative methods and utilizing tools like focus group discussions and in-depth interviews. Quality assurance was a priority throughout the study period including adherence to high standards of ethics at every level of interaction.
Contact
17/109, Lower Ground Floor, Vikram Vihar, Lajpat Nagar IV, New Delhi – 110024